Competencies represent core knowledge and skills that are shared across a profession. In fact, shared or common competencies help define an occupation or a group of jobs as a profession.

The competencies addressed in the NCDA Career Development Facilitator curriculum are widely recognized as a body of knowledge and skills that professionals working in career development should possess. These competencies are shared among a variety of jobs and job titles ranging from counselors to specialists to facilitators. The competencies are a core ingredient in the development and delivery of the NCDA Career Development Facilitator curriculum.


The career development facilitator competencies addressed in the NCDA curriculum offered are discussed below. Those professionals who are trained using the curriculum can expect to gain knowledge and skills associated with each of these competencies.

  1. Helping Skills – must be proficient in the basic processes of career facilitation.
  2. Labor Market Information (LMI) and Resources – must understand key labor market and occupational information and trends and be able to access and use current resources.
  3. Assessment – must comprehend and be able to use both formal and informal career development assessment tools and resources appropriately, understanding how different approaches to assessment can impact different populations.
  4. Working with Diverse Populations – must be able to recognize the special needs of various groups and adapt service menus to meet unique needs.
  5. Ethical and Legal Issues – follow the Career Development Facilitator code of ethics and know current legislative regulations.
  6. Career Development Theories and Models – must be able to identify the leading theories of career development and understand how each can be used at different times to facilitate career development across a wide population group(s).
  7. Employability Skills – must know and be able to use a variety of job search strategies and placement techniques, especially in working with diverse or specific groups of customers or clients.
  8. Training Clients and Peers – must be able to identify training and development needs, and prepare and develop materials in support of training programs or for special presentations.
  9. Program Management and Implementation – must understand a variety of different career development programs and be able to assist in the steps related to successful development, management, or administration.
  10. Promotion and Public Relations – must know how to market and promote career development programs with staff, supervisors, and the local community (public) served.
  11. Technology and Career Development – must be able to identify, comprehend, and use computer applications that support and enhance career development processes.
  12. Consultation/Supervision – must be able to identify when the limits of personal expertise are reached and be able to accept suggestions for performance improvement from consultants or supervisors.